Android Remote Control is Good for More Than You Think
In the wake of the COVID-19 pandemic, many businesses have experienced an accelerated digital transformation by enabling their workforces to work remotely. However, many other businesses have found it difficult to transition to remote work effectively, mostly due to the lack of appropriate technology. Even companies without any pre-existing remote infrastructure eventually realized they had no choice but to deploy remote platforms
Why do admins need Android remote control?
Many businesses are struggling because they don’t have a good remote infrastructure in place. Thankfully, Android remote control features can help businesses adapt to remote work, as they let admins remotely repair devices in real-time, reducing device downtime. There are several instances in which an IT admin may benefit from having Android remote control features.
To remotely repair malfunctioning devices
Android remote control provides technicians with instant access to devices that have to be repaired. Technicians can control devices remotely, and see what each screen displays in real-time. Additionally, IT teams can leverage remote view to keep up with routine maintenance tasks when many devices are deployed remotely. As a result, IT admins can deliver better support.
To provide step-by-step training to users remotely
All users may not be technologically advanced enough to perform actions like creating a device backup, installing applications, and even customizing certain device features. Remote control for Android can help IT admins guide someone step-by-step to perform these actions.
To remotely access machines
Often, individuals use remote access software to reach files on a remote machine. Sometimes, in order to do so, they may require real-time assistance on their Android devices. Remote control for Android helps IT teams assist novices in learning how to access tools and resources on a remote computer. This useful feature can be a decisive factor for organizations that need to allow their employees to work from home.
To wipe devices remotely when they are lost
If a work device is lost or stolen, there’s a chance that a thief will compromise the device data. Wiping on-device data remotely through Android remote control is a good way to prevent the device’s data from falling into the wrong hands.
To install apps and update them to the latest version remotely
Older adults or seniors may not be completely familiar with advanced technology on smartphones and laptops. For organizations that support geriatric caretakers who keep the elderly safe through apps, remote control for Android can be an essential feature. For example, these organizations’ IT teams may leverage Android remote control features to install and uninstall apps remotely and update them to the latest version without disrupting the elderly users’ experience.
To enable secure Wi-Fi, hotspot, and network settings remotely
Allowing users to connect to any public Wi-Fi or hotspot can be extremely risky. As such, many organizations prefer their employees do not connect devices to unauthorized Wi-Fi networks. Most of the time, the network in public places such as hotels, parks, and airports can be risky. To resolve these concerns, IT admins can remotely configure user devices to a trusted network and prevent devices from connecting to any unapproved networks.
Important Android Remote Control Features For Your Business
The business applications of Android remote control are not limited to a few industries. Remote control has the potential to revolutionize frontline workforce operations across all logistics and warehouses, manufacturing, on-site, and predictive maintenance workplaces. Here are a few important features that can boost the quality of service, reduce complaints, and lower costs.
- Remote screen view - View device screens in real-time.
- Remote device using touch events - Control devices remotely using touch events.
- Bulk file transfer from remote devices - Push necessary files to end-user devices remotely if needed.
- Two-way screen sharing with the support team - Share mobile screens with admins.
- Device status - Check whether a device is online or offline.
- Monitor device processes - Remotely check CPU Usage, RAM Usage, and applications running on the remote device.
- Remote buzz - Find lost or misplaced devices by playing a loud sound.
- Location tracking - Remotely track the real-time location of every device.
- Remote device lock - Easily lock any device from a remote location.
- Remote data wipe - Wipe all the data on any given device.
The ability to take remote control of Android devices can be a game-changing tool for any enterprise that relies on a mobile workforce. By resolving software issues remotely from the comfort of their homes or offices, IT teams can help reduce support costs. For this and many other reasons, Android remote control features can empower businesses to monitor and support millions of mobile devices.
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